1. Payment Processing

All payments on PaRentals are processed securely through PayFast, a leading South African payment gateway. When you click "Pay with PayFast", you will be redirected to PayFast's secure payment page to complete your transaction.

2. Data We Share with PayFast

To process your payment, we share the following information with PayFast:

• Your name and email address
• The payment amount and description
• Your company ID (for subscription tracking)
• Selected subscription tier and billing cycle

This information is necessary to process your payment and set up your subscription correctly.

3. Subscription Terms

Monthly Subscriptions:

• When you select a monthly plan, you authorize recurring monthly payments
• Payments are charged automatically on the same date each month
• You can cancel your subscription at any time from your account settings
• Cancellation stops future payments but does not refund the current billing period

Annual Subscriptions:

• Annual plans are one-time payments for 12 months of service
• You save compared to paying monthly (as shown on the pricing page)
• Annual subscriptions do not auto-renew automatically; we'll notify you before expiry

4. Refund Policy

Due to the nature of digital services:

• All subscription payments are final and non-refundable
• If you experience technical issues, please contact us for support
• We do not provide prorated refunds for partial months
• If you believe you were charged in error, contact us within 7 days at info@parentals.net

5. Security

Your payment security is our priority:

• We never store your credit card or banking details on our servers
• All payment information is handled directly by PayFast's secure infrastructure
• PayFast is PCI DSS compliant and uses 3D Secure authentication
• Communications between our site and PayFast are encrypted

6. Payment Issues

If a payment fails:

• Your subscription will not be activated
• You can retry the payment from your account dashboard
• Ensure your card has sufficient funds and is enabled for online transactions
• Contact your bank if payments are being declined

7. PayFast's Terms

Your use of PayFast's services is also governed by their official terms:

8. Changes to These Terms

We may update these payment terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of our payment services after changes constitutes acceptance of the new terms.

9. Contact Us

For payment-related questions or issues:

• Email: info@parentals.net
• Phone: Available through your account dashboard
• Support hours: Monday to Friday, 9:00 AM - 5:00 PM SAST

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Effective Date: June 2026
These terms supplement our general Terms & Conditions.